Privacy Policy — Hovig.com

Hovig.com

Privacy Policy

Effective date: May 9, 2025  ·  Last updated: May 9, 2025

Your privacy matters. This policy explains what information we collect on hovig.com, why we collect it, and how we use it. We keep things plain and direct — no legalese where it isn't needed.

1. Who we are

This website is operated by Hovig.com ("we," "us," or "our"). When you use our website, contact us, or otherwise engage with our content, we act as the data controller responsible for your personal information.

If you have any questions about this policy or our practices, see the Contact section at the bottom.

2. Information we collect

Information you provide directly

We may collect information when you:

  • Fill out a contact form or send us an email
  • Subscribe to a newsletter or mailing list
  • Create an account or register on the site
  • Make a purchase or inquiry
  • Leave a comment or interact with content

This may include your name, email address, phone number, and any message content you submit.

Information collected automatically

When you visit hovig.com, certain technical data is collected automatically:

  • IP address and approximate location (country/city level)
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and referring URL
  • Date and time of each visit

Information from third parties

We may receive limited data from third-party services such as analytics providers or social media platforms if you interact with our content on those platforms.

3. How we use your information

We use the information we collect for the following purposes:

  • Responding to inquiries
  • Sending newsletters (with consent)
  • Improving site content
  • Troubleshooting issues
  • Analyzing site performance
  • Preventing fraud or abuse
  • Meeting legal obligations
  • Processing transactions

We do not sell your personal information. We do not use it for automated decision-making that produces legal or similarly significant effects without your knowledge.

4. Cookies & tracking

Hovig.com uses cookies and similar technologies to improve your browsing experience and understand how the site is used. The types of cookies we use:

Essential cookies

Required for the site to function — for example, remembering session state. These cannot be disabled.

Analytics cookies

Help us understand which pages are popular, how long visitors stay, and where they come from. We may use services like Google Analytics for this purpose.

Preference cookies

Remember your settings and preferences (such as language or display options) between visits.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the site. Where required by law, we will ask for your consent before placing non-essential cookies.

5. Sharing your data

We do not sell or rent your personal information. We may share data only in the following circumstances:

Service providers

Trusted third-party vendors who assist us in operating the site (hosting, analytics, email delivery). They access data only as needed and are bound by confidentiality obligations.

Legal requirements

We may disclose information if required by law, court order, or to protect the rights, safety, or property of our users or the public.

Business transfers

If hovig.com is acquired or merges with another entity, your information may be transferred as part of that transaction. We will notify you in advance if this occurs.

Common third-party services we may use:

Google Analytics Mailchimp Cloudflare Stripe WordPress

Each of these services has its own privacy policy. We encourage you to review them.

6. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

  • Contact form submissions: retained for up to 2 years
  • Analytics data: retained for up to 26 months
  • Account data: retained while your account is active, plus a reasonable period after closure
  • Transaction records: retained for as long as required by applicable tax or accounting laws

7. Your rights

Depending on your location, you may have the following rights with respect to your personal data:

  • Access — request a copy of the data we hold about you
  • Correction — ask us to correct inaccurate or incomplete information
  • Deletion — request that we delete your personal data
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interests
  • Withdrawal of consent — where processing is based on consent, you may withdraw it at any time
  • Opt-out of marketing — unsubscribe from communications at any time using the link in any email

To exercise any of these rights, contact us at the address below. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, loss, or misuse. These include encrypted connections (HTTPS), access controls, and regular security reviews.

No transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security. If you suspect your data has been compromised, please contact us immediately.

9. Children's privacy

Hovig.com is not directed at children under the age of 13 (or 16 where applicable under local law). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly. If you believe we have collected information from a child, please contact us.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date at the top of the page. For significant changes, we will provide more prominent notice (such as a banner on the site or an email to subscribers).

Your continued use of hovig.com after changes take effect constitutes your acceptance of the revised policy.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

Hovig.com

Email: privacy@hovig.com

Website: www.hovig.com

We aim to respond to all privacy-related requests within 30 days of receipt.